Register your domain names with www.awebserver.co.uk specialising in business hosting and domain name registration

Specialist website and e-commerce services for business since 1999

Technical support, training and pc upgrades / repairs for business and end users local to northamptonshire

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Remote Support

W.E.B.S Ltd provide a remote connection service which allows us to support technical issues and training requirements from our main office. As a general rule, our website systems are self explanatory and simple to use but we appreciate that business customers require additional support on occassions.

Remote Technical Support

Hourly Rate: £45.00 per hour with on-going charge billed every 15 minutes at £11.25

We are prepared to assist with the following situations

  • Setting Up / Fixing Email Problems
  • Setting Up / Fixing Browser Problems
  • Setting Up / Fixing Firewall Problems
  • Setting Up / Fixing Router Problems
  • Setting Up / Fixing Network Problems (limited)
  • Resolving Certain PC / MAC Conditions (Ask for details)

This is a general list and may not cover all issues which arise. If you are unsure, please contact us and ask if we can help you.

OFF-Site Training via Remote Connect

Hourly Rate: £45.00 per hour with on-going charge billed every 15 minutes at £11.25

We are prepared to assist with the following training

  • Assistance in Use / Management of Simple CMS Websites
  • Assistance in Use / Management of Business CMS Websites
  • Assistance in Use / Management of Joomla CMS Websites
  • Assistance in Use / Management of E-Commerce Websites

We will not offer support in the use of third party design software or e-commerce programs which do not form part of our core service offering. If your are unsure, please contact us to find out if we can assist with your requirement.

Click here to order remote support session

Remote Presentations

Without needing to load any software onto your computer(s), we can provide our existing customers and prospects with a window into our computer, so that we can demonstrate websites and software related use. By simply visiting a website, entering a unique user/pass, we can grant you temporary access to 'see what we see' enabling us to add visuals to our explanations when dealing with you on the phone. Ask us for more information, when you call.